A Singapore skincare brand cut blended CAC by 47% in ten weeks
A founder-led skincare label operating across Singapore, Malaysia and the Philippines was spending S$110k a month across Meta and TikTok but couldn’t explain why CAC had drifted 60% higher in a single quarter. We ran a two-week Launch Audit and found the issue was creative: eleven of the top thirteen spend concepts were more than five months old and identical in structure.
The pod moved in that fortnight. Over the following ten weeks we shipped sixty-two new creative concepts, restructured the Meta account into three creative-testing campaigns and rebuilt the product landing pages around the two top-performing hooks. By week ten blended CAC had dropped 47% and paid-social contribution margin turned positive for the first time in the year.